1 Jan, 2018 → by ClaimboUser202693
rude customer representative
1
I was contacted today by a customer service representative because I am closing my account with them. The rep did not want to hear the reason why I do not want their services. He just wanted to sign me up for more of the same. I tried to give him some feedback but he interrupted me and stated he had "150 more phone calls to make". So I said, not a problem. Any Realtor that subscribes to their services needs to be aware this is a subscription and once you are "subscribed" you CANNOT cancel it. The subscription is for ONE YEAR. Also, I was CONSTANTLY "spammed" via cell phone trying to sign me up for more services. It's very unfortunate the Realtor's Association is affiliated with Realtor.com !