Star sent out an approval letter for credit but when I called to verify they denied sending the letter out!? I was asked to fax in a copy of the letter I guess they thought I was lying? So I did received a call from the so called credit manager Jean who stated "oh that was a system error you are approved but we want money down also" I told her the letter said zero down she then said "we'll we will not honor that letter we sent out we have to have some money down." So I am sending my complaint to the State of Texas consumer credit department and the Texas attorney general because star is practicing deceptive credit practices. I will also be sending this to the BBB I really didn't want credit with them I ended up going to another retailer and got what I needed at a better deal, but it is just the principle of the matter had she not been rude I really would not have cared! But why send out approval letters with zero down only to tell consumers oh we need a down payment sounds like they use this trick to get u to buy something and pay a high apr rate. Needless to say I will never stop to even look at Star Furniture but I will not tolerate a rude explanation on an error made by them!!