Booking Ref: HTQWCK, Flight changed twice by Etihad airways, I accepted the first change as a courtesy, but the second changed came with a suggested layover of 16 hours for my wife and two kids to stay on a chair at the airport; this is totally unacceptable. whats adding more salts on a salty plate is that I have been promised three times over recorded calls that a supervisor will contact me within an hour or two of me calling to solve this problem for my wife and kids tickets; the thing that never took place, I urge Mr. Jay (as an example) to stand up for his words "we contacted the airport in Abu Dhabi to get you seats and I promise calling you tomorrow or after"... which is again a false statement... this seems to be etihad airways... long hours waiting over the phone to talk with clueless representatives... then with false promises to solve the problem... please listen to the calls and read the notes over this cases and have the face to reply...