23 Aug, 2021 → by ClaimboUser16857
Room not up to par

1

July 2021, I stayed at Harrah's resort with my significant other for a few days. We were so excited to return because we had been September 2020 for my birthday. With all the chaos the world is in right now it was a breath of fresh air to go on a mini getaway. September 2020, we took into consideration that we were on lock down and maybe renovations could not be made. Upon our return this year we figured it would be ten times better now that the lock down was lifted. I will not go as far to say that we didn't enjoy ourselves because we did but, I must say there were some strong cons. The room was disgusting. There were broken furniture, burned bed sheets, fluid splatted light fixtures, dripping faucets and the room had damp odor just to name a few. The highlight of our trip was the indoor pool and cabanas. Absolutely loved the cabana. Staff was amazing apart from the front desk. I usually don't like to complain but the main part of our trip was to "enjoy" the room as we are on IVF and trying to conceive. We've been to the Harrah's in New Orleans and loved everything about it. Which is why we usually choose you over any other hotel. We were going to travel again this year in Sept. but maybe we'll wait until renovations can be completed. I hope you guys don't take this the wrong way just had to let you know we weren't 100% satisfied with Atlantic City like we usually are. Stay Safe
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