9 Jul, 2012 → by ClaimboUser196030
Reveal or Medalase, don’t be robbed!
Reveal Medspa is no more. Now, the one in Pentagon City has changed it's name to Medalase! You buy a package of 6, then mid way through your package, you are told that Reveal is no more and, too bad so sad, Medalase is not responsible any longer for your treatments with the Palomar laser. They say they feel an ethical responsibility to finish your treatments, but you have to sign a release stating they are not responsible for any refunds owed by Reveal! Then, they ask for an additional $25 for your medical records. If you have our medical records, how are you not responsible for our treatments!? Such bull ***! Changing your name does not absolve you of your ethical responsibility to people that depended on specific equipment used because it actually had results. Or, is it that you'd rather use lasers that don't really work in order to delay and therefore continue selling hair removal packages. You've screwed others and we will unite!