I've been trying to get a refund after returning an order over 7 months ago. I've contacted them weekly and they are of no help even through Instagram! They have no real customer service just a bunch of people leading you to the next. What a disaster of a company. It's sad to see how bad this company has gotten. I don't even know how they still have a website, I guess because they steal people's money and keep the products. Wow.