I've been trying to get a refund after returning an order over 7 months ago. I've contacted them weekly and they are of no help even through Instagram! They have no real customer service just a bunch of people leading you to the next. What a disaster of a company. It's sad to see how bad this...
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I placed an order from Nasty Gal on December 12. The order was meant to be Christmas gifts for my daughter. The package was expected to arrive by December 23. After it was dispatched the delivery date was changed to January 8, that date came and went and the tracking changed to Pending. The package was scanned...
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It might not be NastyGal fault but FedEx says I have to file a claim through NastyGal which I don’t know how to do! I have 3 missing package from FedEx!! Literally FedEx is the worst delivery service ever! I don’t know what to do to get my refund from NastyGal. FedEx most likely delivered it to...
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I purchased a pair of boots next day delivery on the 3rd of December at 9.10am well before cut off for next day delivery anyway they failed to deliver and said they had issues with getting orders out yet still advertising next day delivery so they were capable of sending a replacement out but did not and...
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Hi so I purchased a few items from nastygal and when I received them they were not the sizes that I purchased so I got in touch with them via WhatsApp and spoke to various people whom was not very helpful with helping me return my order as I have never had to return anything before anyway...
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1. 6 kg doggy!
Today I traveled by train Canberra-Devonport and I had up to miniature dog 1, 6kg which was on the shoulder in a bag that is 2, 5 times bigger than him (the dog didn't bother anyone and only barely noticed his nose), when the ticket controller arrived there was a discussion why I don't have a luggage ticket, I offer to pay for my big luggage 5 times and the dog should be covered and hidden (and an unpleasant discussion turned out)! I know that human pigs know no boundaries, but I do not understand why an invisible animal should be tied. One of the passengers asked the conductor if he had to pay for a luggage ticket for the cockroaches in the match box and the answer was-YES : )
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