Update by user Jun 25, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Jun 25, 2021 Asked Lisa to trap kittens mom. She obliged. Sent me 50 texts. Greg sent me another 50. House sold and currently empty. They wanted pics. I sent them. Lived for days at my window with binoculars. Called the realtor so they could check the basement. Ungrateful. Their egos are massive. Took mom. Left kittens. Found them - Not by them. Clueless. Called the police on me. I live there. They sat there all night with the kittens literally 6' behind them in an old dog kennel and never checked that area. They starved for 2 days. They may care, but they are incompetent. She texted me the today saying I needed to help. So I did. The cops never came to my door. I wonder why. I have rescued many animals. I am done. Every damn neighbor around me has asked for my help. Never again. These people are militant, all knowing, I am so damn agry. You try to help and you get burned. This why people don't get involved. It is not worth it. You put yourself out there. Just some advise: Don't get involved.knuckleheads. User's recommendation: STAY AWAY FROM THEM.