Update by user Jul 29, 2021 Company fixed the issue and I have been provided with apology. Jabra actually sent me a brand new replacement and ask that I just dispose of the one that didn’t work properly and sent me coupons for any future purchase and when my headset arrived I received 2 rather than one and when I called to let them know they said please don’t worry about it and that they would be happy to help if any problems questions concerns in the future. Update by user Jul 22, 2021 Not only did I purchase a horrible product from jabra that has not worked from Day 1 sad fact Is Customer Service Team don’t truly care about my concerns as a disabled customer and I expressed very clearly my need for immediate resolution but was not given any help...