Resolved: Poor quality control and refused a replacement

/ 55 reviews

14 Aug, 2019 → by ClaimboUser523852

Update by user Sep 13, 2019 I sent an email to Zenni customer support with the screenshot of review I uploaded. They promised to send the replacement right away. However, the received replacement has a slight difference in lens shape as well, but not as much as the original. Original review posted by user Aug 14, 2019 Out of the box, the...

Vision, Glasses and Lenses

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Zenni Optical - Other Reviews

》 Manufactured horrible and horrible customer service

》 Question?

》 LENSE POPED OUT OF FRAME

》 Do not trust their deliver timeline

》 I want to just purchase lenses,I have a new pair of Zenni frames

》 Worn out from attempting to buy Zenni glasses for the first time.

》 Help w item in cart

》 Checking on glasses

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