On Wednesday June 17th, 2020 I purchased a one-way ticket from POS Trinidad to YYZ Toronto departing July 18th, 2020. The flight was cancelled due to COVID-19, however I was not informed of the cancellation. I contacted Caribbean Airlines after hearing from a fellow passenger on the flight that there would be a flight on morning of July 17th, 2020. I contacted Caribbean Airlines on the week of July 13th, 2020 and I was informed by the representative on the phone that there was indeed a flight on the 17th but I need to be added to a list and where I will be contacted. On July 15th, 2020 I contacted Caribbean Airlines to get feedback on the flight. I was told my name was not on the list of passengers as only farm workers were eligible to be on the flight. I immediately requested a refund. I was told by the representative I will receive my refund in 90 working day. I booked a flight with another airline which departed on July 17th, 2020. Numerous calls were made to Caribbean Airlines after the 90 working day period. To this day I have not received my requested refund. Booking Information: Passenger: Ramdath Maharaj Vishali (ADT) Booking ref: R6J5UF Ticket number: 106 [protected]