25 Jan, 2012 → by ClaimboUser91147
Represented Part Tested Before Shipment
Represented in email and invoice that seat memory unit tested before shipment and no warranty on electrical parts. Ordered part, received part installed part, NO setting worked; conclusion no test was run before part was shipped as represented. Installed old unit all settings worked except one which was the reason for ordering replacement; logical conclusion part sent from Pauls NO GOOD AND OBVIOUSLY NOT TESTED. Protested charge with credit card! Assessment: arrogant, bogus business taking advantage of consumers! Telling customers that all parts are tested at the same time telling customers that they acknowledge that there is no warranty, and therefore, no return on these parts. The catch the agreement by the customer is predicated on the representation that the product had been tested before shipment, an obvious lie!