Bought our Dyson in 2018. Now it won't take a charge. 4 red lights and one blue. Called Dyson and advised of this and was told we needed to replace a certain part which we received yesterday at a cost of over $100. This did not fix the problem; still have same lights. Rang Dyson today, was told if we wanted we could have someone see it, and diagnose the problem with a view to providing a quote to fix it. Reason I'm making a complaint is that we have outlaid money in good faith and the fault obviously wasn't what we were told it was. The machine is only 3 years old. I have a vac I bought 8 years ago that still works. Not likely we will be buying another Dyson. Would like our money refunded for the Part and happy to return it to you in the box it came in. Paul Schmidt, 27 Ascot St Caboolture 4510.