9 Oct, 2017 → by ClaimboUser364503
Rented a car, paid 1544 Swiss Francs, never got it, no reply from the Company since than
1
We rented a car in Cuba, paid 1544.55 Swiss Francs. In Habana they did not know anything about the reservation. We had to fly to Santiago de Cuba an rented a car in Guantanamo. So we had great extra cost and lost some days of our holidays. Since we are back in Europe we do not get any answers to our mails (before it was working without a problem). We want to take a lawyer but we can not find the jurisdiction of this Company. In our eyes this is a fair swindle but we will not give up to get our money back, because this is simply wrong.