10 Aug, 2021 → by ClaimboUser452373
rejection of my refund

2

I booked two flight tickets at ~5:40 pm ( July 29th, 2021) through eDream (from EUG to BNA). The booking reference is: [protected]. Due to personal reasons, I cancelled the flights at ~5:30 am ( July 30th, 2021). The airline is Alaska airline which offers 24 hour free cancellation. I cancelled my flight only 12 hours after the booking. I contacted Alaska airline. They said my free cancellation was no problem and let me contact eDream. eDream doesn't provide contact phone numbers. I googled whole day and night and got several phone numbers. But none of them works. I received an email from eDream this morning said my tickets were non refundable. This is absolutely not true. I confirmed Alaska airline. They do offer 24 hour free cancellation to all kind of tickets. I am here writing to seek help to get my hard earned money back. Can you help me? $282.4 (two tickets) was drafted immediately from credit card. I hope I can get my money back.
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