I've been trying to have a tooth extracted due to infection & dead nerve since late Feb. I was denied 3x. I was sent to an Oral surgeon for sedation due to the active infection not allowing the numbing medication to work TWICE. DQ has denied me 5x total after 5 appeals. Ive been living with constant infections for months. They are inhumane and cheap. They DO NOT CARE ABOUT DENTAL HEALTH JUST THEIR POCKETS!!! Who in their right mind makes a single mother of two small children suffer with oral infections due to a bad tooth BEG for simple care? I find it ironic how they hide behind their desks and you cannot call them directly. I never had this much resistance with any other insurance company. I hope they get theirs!!