A love bracelet was purchased March 26. I opened it March 28 on my birthday. After putting it on for about 2 hours i noticed it was smaller than the one i had so i got a return number and sent it back. They are saying it didnt pass QC and i can not return it!!! Not only is this ridiculous! Its been over a month and i still dont have a bracelet or my money!!! I have spent more time on gold then that bracelet was on my wrist, but yet its not in exchangeable condition!!! I get better service at target!!! Never again will i purchase from Cartier!!! They def lost a costumer!! User's recommendation: Do not shop at Cartier.