My name is Dana Martin, and I would like to lodge a formal complaint regarding the rude treatment, and racist profiling, I experienced at the hands of two of your employees and the store manager on the 05/17/ 2021 at approximately 12:00 pm (the transaction number 433*1*56655) store number 433: armani-exchange-b108177">Armani Exchange Store located at Clarksburg Premium Outlet. I felt embarrassed as I was in full uniformed being treated like a criminal. This particular event took me by shocked because in all my life I have NEVER been profiled and followed around any establishment as if; I was a thief. As a wondered around the store looking for items for my daughter, I immediately notice that two of the sales ladies were forwarding me around the store. Now if they was providing assistance that would have been great but unfortunately that was not the case especially if I was in an area of the store where their view was restricted or limited the ladies would be there watching. So step back and watched other customer that was not black in color enter the store without any problem as they were free to shop without the pressure of being watched or followed. I gathered my items a headed to the cash register to finalize my purchase, the situation bother me so bad, I asked the male cashier ( HFEHOO) is it store policy to make the customer feel uncomfortable while they shop or is just your black customers that you make feel uncomfortable. Either way this is UNACCEPTABLE. The young gentleman was extremely apologetic. Once I paid for my items I asked the young gentleman was there manage on duty and could I get the corporate information so that I could lodge a complaint. He stated "yes", I spoke to Ms Maryan, and explained what had happened and even pointed out two white couples that were inside the establishment that was free to shop without harassment or being followed. The manager turned her back to me as if I as being dismissed and immediately started back organizing the belt on the wall unit near the register as she stated "I'm sorry you feel that way", I have been shopping at this store since they open and is extremely upset and most of all embarrassed by these events. I hope that this letter explains my feelings and disappointment with what has occurred with your staff, I hope that this never happen to anyone else while shopping in this establishment. These ladies along with the store manager needs diversity training, for a better understanding that ALL BLACKS to not steal and I hope that corrective measures are taken swiftly. If you have any questions or concerns please feel free to contact me. Thanks in advance for taken time out of your schedule to read this complaint