I have be denied service several times and I am a member. The first couple of times, I chalked it up happenstance. This time I believe that I was denied service because I am black. I called in yesterday to see if there were any open slots. I was told yes at 4pm today. I got there today around 355pm and the lady at the front desk smiled and told me that she had me checked in and that I could go to the waiting room and that someone would be with me shortly. five minutes later a young man came up to me saying that the person I was waiting on was in the hospital. I aske how is that so when I was just told that I was checked in? This has happened at least 4 times in my dealings with Massage Envy Snellville. My question is what days do your guys see Black Men? This is 2021 and we are still dealing with ignorant people and practices. I need a call asap- [protected]- I have reached out to Joe Magnacca as well. You guys make too much money from Black people to have this issue.