My name is gloria Miller I'm the owner of 2013 Cadillac srx.I would like to know whyyyy am I experiencing que screen problems I had screen replaced 2 years ago February, @Hendricks Cadillac monroe nc, again I need que screen replacement again..I have internal crack in my screen same as 1st this will # 2 since I bought this Cadillac..I'm really pissed because I was told by to go get diagnostic. Done for assistance, no help please explain to me, why the problem continues to occur 2nd Gm really needs to assist in the cost of 1,118 to be replaced...please explain this problem