1 Jan, 2018 → by ClaimboUser440129
Pursuing collection on paid bill
3
RPM is trying collect on a telephone debt that has been paid. There was confusion from Verizon on the bill and the amount. I contacted Verizon who admitted that their records were confusing and that they did authorize RPM to collect a debt. BUT I was told and they called RPM with me on the phone that they should stop contacting me because I agreed to pay Verizon directly. They also explained that wrong information was given. It has now been six weeks and RPM is trying to harass me to pay them on a two year old bill. That was the confusion in the first place. I didn't owe a two year old bill. And I cleared the matter with Verizon. These people should not be in business.