hello, sir I had purchased on 3 September 2020 Kaspersky antivirus of Rs 1119.30 from the official site while after entering OTP for the final purchase of a license. it showed disconnected of the network but money was debited from the account and after that, I got a mail from you to continue the purchase of the antivirus. I also enquired from the bank regarding the said problem they told me that the money has a successful transfer. I request u please look into this matter and refund the said amount.