July 3 2021 Saturday 740 pm. Purchased order through drive thru.dessert was room temperature. Cuadro de leche and mango cheesecake. In store manager didn't acknowledge cuadro de leche being room temperature her comment was she thinks it was nasty anyway other employees in the store agreed they were not cold enough. I had already consumed my mango cheesecake in the parking lot but my fiance returned her quadrilateral for a frozen one which is more appropriate and better quality taste. Please acknowledge this email and feel free to email me back thank you User's recommendation: Check items in bag before pulling away from drive-thru utensils napkins Etc.