Bought a pair of sunglasses from the Sunglass Hut on May 9th (located in Washington Square Mall - Portland, Oregon) they cleaned them and boxed them then sent me on my way. I got home and noticed they were scratched so I returned the next day to exchange them. The young girl who sold them to me apologized for not checking them then another girl told her to not them me that and refused to exchange then because they do not sell anything scratched. I explained that they had to have missed the scatch but it was okay I'd like to just get it sorted out. She told me no exchange or refund but I could pay her $40 for a replacement pair. I was so upset I agreed she then said "too bad... we don't make these anymore" so she sent me to another location with one left in stock. Got to the other location and their display pair was also scratched. I've called customer service who referred me to ask for the location owner and sort it out with the location I bought from. I once again tried calling them only for hernto refuse to give me the owners name and tell me there was nothing they could do for me. I have now spent over $300 dollars on a pair of sunglasses that are scratched that I'm seemingly stuck with. I was sold a damaged pair and no one has been any help. I don't even know who to contact at this point since the store is being increasingly rude and irritaed with the situation and customer service is just referring me to deal with the store directly.