Hello, I booked 2 round trip tickets for Anita Aggarwal, Sunil P Mistry, going from Washington DC to Lisbon on Aug27th and coming back on Sept 5th. I am not sure how i reached the eDreams site and booked the tickets. I realized my mistake and called them with in few hours and tried to cancel the ticket since I had no idea what eDreams was. I was told by the agent that ticket was not refundable and I can change my ticket any time I want. I was shocked that "nonrefundable " was not mentioned when I was booking the tickets. Because of COVID surge, Air Canada has some issues. I must have tried 100 times by phone and on website to get in touch with a live person but of no avail. There is a robot who has no answers. This is really maddening and causing me lots of stress. I would like to cancel my tickets and get money back