18 Feb, 2021 → by ClaimboUser940961
Pricing question
I was recently at the West Elm location in dawsonville Georgia and an item was clearly marked at $45. Once I took it to the cash register the salesperson says that it was marked incorrectly. The item in question was a teal colored queen bed sheet set. She mentioned that the price that was afixed to the set was for duvet cover and removed the price tag. What is the policy surrounding clearly marked items and receiving those items at the marked price? She was clearly not operating in the West Elm way and she offered no apologies for the mistake. I was at this location on Monday February 15th. I shop at West Elm and would like to be appreciated in some way. Thanks in advance