13 Jul, 2021 → by ClaimboUser678272
Postage

1

I purchased a dress the dress value was £14.05 I paid £4.00 in postage total value £18.05 the dress was far too big so I wanted to send it back I ordered another one exactly the same in a smaller size paying £4.00 postage again to send back the one that was too big and not true to size is going to cost me £3.00 leaving me with only £11.05 but this has cost me £11.00 in postage only leaving me with £0.5 for my refund Its disgusting Im entitled to have free postage to send back I should not have to pay for postage both ways Kerrie anne User's recommendation: Not at all.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Vencano you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.