1 Jan, 2018 → by ClaimboUser808552
poor quality false advertising

1

Why is no one doing anything about this company? The quality of service and the quality of the clothing is beyond poor I am amazed that they can get away with trading like this. It would appear I am just another customer robbed of her money by high shipping charges and unknown custom taxes! When my dress finally arrived I was informed by ups I had custom taxes of £20.38 which I had to pay before they would give me the dress. Ups told me they have had so many complaints about this company, they informed me the taxes are not paid by the company they just pass them to the customer. The quality of the dress was not just poor it was faulty the stitching at the bottom of the dress was left unfinished leaving a split up the front of the dress, the sizing is also way out, the quality of the zip and fabric is cheap and the cut of he dress is a joke! The dress is nothing like it appears on the website. I have been told they will refund me but from what I have read it sounds like this might be somewhat of a challenge. My advice to anyone lucky enough to read this before they buy from his company is don't do it! Do not buy from this company!
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