My 2016 Acura MDX had given me trouble starting in cold weather from the first winter I had it. Last year (winter #2) I brought it in to the dealer to be repaired. They were unable to recreate the issue, even though it was an almost daily occurrence for me. They told me they'd never heard of such an issue and were unable to determine the problem in order to fix it. Fast forward to this winter and my car is no longer garage-kept, so the issue started much earlier in the winter season. I called the dealership on a Tues and the rep thought I should wait to bring the car in until the following Mon when the temperatures were expected to drop. The day I called and the following few days were expected to be mild, so the problem of it not starting in cold weather would not have happened. My car was at 49.7K miles when I spoke to the rep on Tues. She noted the mileage. I brought my car in the following Mon at 50,051 miles. I didn't even think about that thinking the warranty was 55K like my last vehicle (Audi). Because it was technically over 50K, Acura wouldn't honor the warranty even though if I had brought it in the Tues I spoke with the rep, it would have been under warranty. The dealer said they contacted their local rep and he said they wouldn't cover it. They did give a discount, but that wasn't the point. Out of pocket what I had to pay wasn't a lot, but to me it was just poor customer service. Even after going to Acura Client Relations, they still maintained it was "out of warranty" and wouldn't reimburse me the difference. This is so disappointing from such a large corporation. The bottom line is they don't compete with luxury car brands in their customer service. Because of this incident, I can say with 100% certainty that I will never buy myself or my kids another Acura. I will be sure to pass this info on to anyone inquiring about my Acura. Disappointing!!!