13 Apr, 2021 → by ClaimboUser304606
Poor customer on service.
3
My friend and I both purchased the same washer and dryer set from Miele. The total cost came to $4,400.00 per person, a total of $8,800.00. When my washer/dryer set was delivered, it came with a complimentary twindos detergent set. Unfortunately, I am allergic to their regular detergent. I had mentioned that to the sales rep prior to purchasing my set. He mentioned that they did have sensitive detergent as well. Cut to, you do receive a voucher for another complimentary detergent set. However, they will not let me use the voucher for sensitive skin detergent. I never heard of such a thing. This company has the worst customer service. You spend $4,400.00 on a washer dryer set and get the worst customer service in the world! I should have gone with Bosch!B User's recommendation: Purchase another Brand.