The online version of Radio shack was advertising a product I thought I would like to give as a birthday gift. I ordered the product, Radio Shack stated in their ordering area that items generally are shipped in a few days and I would receive an email when it ships. Two weeks later, I had not received an email from Radio Shack so I contacted customer service by email. Customer service stated it would be another 10 to 14 days before it would ship. I tried to cancel the order, but they refused to do it. If you return an item, they will only give you Radio Shack credit, not a refund. I wont be doing business with them anymore. User's recommendation: Avoid Radio Shack online store.