11 Jun, 2021 → by ClaimboUser746583
Plumbing Services- Charged my account for services not rendered

1

PlumbForce Direct charged me for a job they never completed! I paid 500pounds and have spent the last 8 months chasing them with phone calls and emails trying to get them to go round and finish the job. I had a leak in my bathroom which is still leaking and have now had to call another company to fix yet PlumbForce Direct withdrew money from my bank account without fixing the issue, they quoted for work they never did and they are so incredibly rude when you raise these issues with them, they don't seem to care. They gave a fake warranty which was useless because for the past 8 months I have been telling them that the issue has persisted but they have never gone to fix it yet charged my account. I want a full refund of the 500pounds because the issue has persisted, they never completed or fixed the issue and never honored the warranty they gave me. I have had to booked another plumbing company to fix an issue PlumbForce direct charged me for which is unacceptable. I have written numerous emails, made phones calls and was even on one occasion hung up on by the manager. He has not responded to my emails, they never called me back and have made no attempts to resolve this issue despite me spending several months highlighting the issue to them, so I want a full refund from PlumbForce Direct.
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