3 Jul, 2021 → by ClaimboUser801902
Picked up a Yellow cab at Salt Lake City international airport.
1
On Father's Day June 20th 2021 at about 8pm we returned home to S.L.C. and regretfully hailed a Yellow cab being that the wait for Uber and Lyft were over a half an hour. The cab rates were clearing marked on the side of the cab at Flag Drop $2.25- .20 per 1/11 mile- Waiting time $22.00 per hour plus airport fee. Once we were loaded and rolling, still in the airport terminal, the driver doesn't drop the meter flag and asks where we were going. We replied West Valley City, which to our driveway is 7.0 miles. The driver belts out in a aloud voice "FITY DOLLARS!" We replied "No way, that's way too much!" He replies cab rides are expensive "welcome home." We told him to let us out, he said he couldn't but we pointed out we're still in the same terminal. We also reminded him his advertised prices were printed on the side of the cab and that's all we're going to pay. It was a very intense conversation and he asked what do you think it would cost to our address and I quickly replied $25. We travel often and know the going rates. He sheepishly agreed. Mind you we have cameras mounted to our house so once we unloaded our luggage I paid him $25 in cash on camera for evidence of payment because we didn't trust him for his honestly and definitely weren't going to give him our credit card. We called the local Yellow cab office and complained and they agreed the price should of been $22 but then mysteriously hung up on us when we asked to speak to a supervisor. We did some research and have found many complaints reported about this establishment and we're thinking the whole operation functions this way on a normal daily occurrence. Cab #34, local phone #[protected] Thank you very much, Anthony Ortega [protected] [protected]@yahoo.com