I ordered the cutting board on 04/27/2018 and still have yet to receive a status regarding shipping. I ordered this 1 1/2 months ago. I have been going back and forth with customer services via email and all they say is my order has been escalated. Well now that I wont have this by when I need it, it has been a waste of money even though this was not much. This has been very unprofessional. If I would have had a more accurate shipping date other than 2-3 weeks, I would have never ordered this item. I am getting married Friday and this is a gift for someone who I wont be able to get it to them without paying more shipping cost to ship it to them. I will never order from this site again. I was just speaking so highly of monogram hub a couple weeks ago. I have gotten a few things from here but now never again!!! their shipping time frames suck!!! and need something more accurate