Dear Sirs, On Ist July 2021 I have filed online request for personal current account opening application. On 03.7.2021 I received a call from your representative Mr. Abdul Aleem. He ask the detail, i describe him that I have recently get registration of my LLC company, i have partner visa, and i want to open my personal account. Mr. Abdul Aleem also ask me whether i have my company account ? I replied " NO" I have not open my company account yet, but my this online request is for personal account. Mr. Aleem inform me that I cannot open your account, because you have partner Visa, and you need to open you Company account first, then You can apply for personal account, also I also need your company account statement for opening of your personal account . Today my son Mr. Haider call on my behalf to customer care and ask the last status of application, the Lady to us that the comment on your application put by Mr. Aleem " DOCUMENTS NOT PROVIDED BY APPLICANT " also I come to know that i have been miss- guided by Mr. Aleem. there is no such requirement of company bank statement for opening of personal account . I request you that kindly check the recording of call, investigate the matter. and register my complain. Thanking You. Shakil Ahmed Sheikh E.I.D No [protected] Cell [protected]