We have had our PayFlex Card suspended again as PayFlex would not accept the receipts for prescription eyeglasses purchased at the University Hospital's optical shop. This happens every time we use the card to pay for prescription eye glasses. The inability of PayFlex to recognize legitimate receipts forces us to waste our valuable time trying to get more detailed receipts. We have contacted the University Hospital system repeatedly asking for more documentation, but the receipt we got is the only document they can provide. But it does not seem good enough for PayFlex, so there goes the suspension of our card. We are so frustrated with PayFlex that we will no longer use the PayFlex card, as the small tax savings for health care expenses are not worth the hassle of dealing with their unreasonable requests for the "right documentation". A receipt is a receipt. What else is there to send?