Due to the pandemic, I was short on funds so my bills kept piling up. I called waste to see what we could do. They agreed to waive the $50 reconnect fee if I agreed to pay off the remaining balance. I borrowed money from my father n law I order to do so as I was promised by the rep that my trash would be picked up today. Well when I called today, they said they couldn't get anyone out to pick it up, and I will have to wait another week. The services were never restored, and the fee was not waived. I Will be shopping around for a new trash company as this is unacceptable. My garage smells from the trash pile up and waste is not doing what they promise.