every time I make an appointment and ask if everyone will be masked I am assured they will be. except the owner refuses to wear a mask, ever. she is the most horrible revolting person, when I complain she hides in the back and still comes out with no mask. she encourages customers to not wear masks. is this your policy? this has been going on for over a year. the hair dressers are very respectful, she is the worst. cross roads shopping center Naples FL. User's recommendation: Don’t ever go. She is an ignorant moron.