Customer service gives false reason for bounced check charge submitted and charges $25 + late fee.I spoke to the Grow financial credit union billing dept and they never received notarization or rejection of a payment to Duke Electric when the bill was due. The correct aba & acct number were given from a check and the funds are available. Payment was acknowledged by email but rejected 24 hrs later.The bank that I have used for years previously to pay Duke was not listed in their system.This charge will not be paid. Also disgruntled as they can sneakily install a smart meter on private property without my knowledge or consent beforehand.