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I called help around in June about replacing my tires they stated we would have to get approval from the insurance company in which they did I called two weeks ago about service and they stated we have not received anything back from the insurance company the company insurance company approved my request 7/8 of 21 now...
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I have been a Hoveround customer for about 6 years so I decided I was ready for a new one.according to Medicare rules. When I received the new chair (MPV-5) it was running a little too fast. I had a repairman from the company come and slow tt down somewhat which he did. The only trouble is...
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This has been going on for close to 2 years now. I got in contact with hoveround. About a wheel chair. I have 2 very bad knees. And a bad back. I am on 2 medications for the pain prescriptions. Plus get every other month a shot in both my knees.. Hoveround send a letter. The need...
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My physician filled out powerchair due to my mobility issues. I was denied because i currently use a walker to get to the restroom. My mobility issues result in not being able to use my walker safely. Each and every step i take i wonder if my left leg is going to give out. I have an...
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When my husband went from strait medicare to Humana, Hoveround refused to send Humana the paperwork which they had from the doctor which they submitted to get the chair approved to begin with. I called and asked them to do this every week for months. Finally, Humana denied the claim for the rest of the chair because...
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Poor service
When I was pregnant, I went to this center for diagnostics. Every time I checked in somewhere (which happened due to pregnancy) at the reception I was told that everything is for a fee (that the state only pays for obstetric consultation, analysis and USG). Therefore, every time it was necessary to argue and prove that the pregnant woman is also paid for the diagnostics related to pregnancy. your rights before visiting Pulse 5 PS But the doctors were great here!
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