28 May, 2019 → by ClaimboUser738321
Overcharged and Refuse to Refund me

2

I rang to upgrade my flight from economy to premium economy to sit with my partner. I was quote approx $500US over the phone, i agreed to this amount and thought that is what i was being charged as the person as the person did not know how to give me a price in AUS Dollars On the itinerary i received after the payment was taken showed i was charged incorrectly. The fare and total are different amounts on the receipt. I was supposed to be charged $2,810 CNY but have been charged $28,010. I am very disappointed with my service and experience booking with China Eastern. I have been over charged $25,200 CNY. I have called several times and noone will help me.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of China Eastern Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.