26 Mar, 2021 → by ClaimboUser797881
Overcharged and no customer support

2

How is it OK to be quoted $45-$51 for a ride in the app and when I get to my destination am charged $72? Theres no phone support to talk to someone about any issues. Theres also no other in the help menu which forces you to choose options that are incorrect. For instance choosing I have an issue with the driver goes to a page that reports the driver was impolite which is not the case! User's recommendation: Be prepared to be overcharged and not able to fix it.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Ola Cabs Australia you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.