My Worcester boiler was dripping from underneath. I rang them and the first appointment was rescheduled on the day that I was expecting them. I was quoted a price for a complete job of £70. The 'engineers' arrived whilst I was out and although I arrived about 10 mins later they said that had diagnosed a leak from the manifold and would order the part at the price of cost of about £100. They said they would return 2 days later and complete the job. I heard nothing more from them and have since found out the fault was a faulty turbine adapter. I have had to contact a local plumber who said it was a simple job and would be cheap to fix. I feel conned out of £94 I paid for a job which was not completed. I would never use this company again. I don't even believe that the 'engineers' they sent were corgi regiwstered User's recommendation: Never use, stay clear, con artists.