1 Jan, 2018 → by ClaimboUser776116
overcharge for 8 months and change of plan without intimation [protected]
2
Reliance Communications asked me to upgrade to 4G from CDMA and with this I shall be able to continue with the same old plan and same old monthly billing value (INR 1200 for 40GB data) but only update is the network change. I bought a mifi device for 3800 from reliance. But now they started charging me ultra high price (INR 800) for mere 3 GB data. To this when I complained, their CSR said that as they have recently migrated from CDMA to 4G their plans are not upgraded yet and I shall be getting the same old plan shortly. I kept on paying the monthly dues on time for the past 8 months and finally out of frustration I did not pay January 2017 bill and complained to Reliance but now they have started threatening me by sending SMS that they have lodged a court case and I shall hear from their lawyer. This is pure duping customers, misguiding customers and now blackmailing customers. Expecting a quick remedy to the issues I am facing and I am very sure that thousands of other customers are also facing the same problem.