19 Apr, 2021 → by ClaimboUser717329
Overbilling and poor customer service

3

Customer Service Rep Ryan Cohn could not get my address correct. I ordered 2 pick ups per week. They could not accommodate that so I ordered a larger dumpster. The larger dumpster never arrived but a $900 bill did. I spoke with Ryan Cohn who unfortunately ha been assigned to my account. He assured me that he would work with his accounting department to resolve the overcharges. As of today, my account still has a balance of over $1000.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Waste Management [WM] you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.