10 Apr, 2021 → by ClaimboUser853062
Over-charged two concurrent months
2
USAA Last year, and again this year, automatically took my registered car out of non-op that has been in non-op for 4 years and automatically put it on Full coverage and charged me full coverage. March I caught it and a USAA agent corrected the policy. April, again I was billed more than the previous month and at full coverage;! Wow, caught it and took 30 minutes for another agent to correct. It was a SLICK move. They did the same March of 2020 during policy renewal saying the 'machine' does it automatically...Must keep an eye on USAA. (I am a disabled Vet July 1966.) User's recommendation: Keep eyes wide open, Even with USAA!