6 Apr, 2020 → by ClaimboUser930705
Ordered Cerisea Medica for gout at a Cost of $37.00 and was Charged $149.95
1
Do Not Order this product. It's a Sham, Bait and Switch routine after order is placed. Once you check the box to place the order, there is no total amount shown. The next screen shows other items to purchase. I immediately checked my bank account and was charged $149.95 instead of $37.00. I phoned the Customer service and filed a written complaint at (1-84*-206-****) or (e-mail us at support@***.com). I was placed on hold for more than 30 minutes. The person who answered told me she could not locate my order; I insisted that she locate it and cancel my order immediately. She placed me on hold again and came back to say I cancelled it. I asked for a confirmation number; she said, "we don't have any". I asked when will my refund be credited back to my account? She stated in 3-5 days. I told her I was going to file a complaint with the Attorney General. She told me to go for it. User's recommendation: Do Not Place a Order: Do Not Use Your Credit Card.