I ordered a six draw chest of draws which was to be delivered on the 8th July, It didn't turn up.Kept hanging on the phone for over 2 hours listening to the same horrible taped music and being told all agents were talking to other customers.This has happened every time I have phoned.The other 2 items arrived but are damaged when the delivery man dropped them off I reported on his PDA device that the box was damaged as he instructed and told me if the goods inside were damaged I was to phone and send them back.The goods inside are damaged and not what I was expecting.I have not been able to contact anybody to return these items and I don't know where the six drawer chest is.I would like a full refund including the £30 I had to pay for postage and packaging .I am not very good with computers but if you send me a E-mail address I can forward the correspondence to you as I don't know how to attach them to this complaint.