I bought a package of face mask I charge it the other stuff I did get. When I call a lady told me a week later they would be shipped on oct 24 I never received. I kept calling they would not answer phone. In the meantime I paid for something I never received. I do not know how much information you need other than they charge my debit card for 6 face mask. Here is ref : [protected] of package my face mask was suppose to be in. Will I called them they was going to ship two days later.