Following was my email to customer service: I have an unusual request.   Order status just shows processing.   This gift is for my nephew's 4 year old daughter who has been diagnosed with an inoperable brain tumor.  She is starting treatment in days to try to extend her time. Is there any chance in expediting this shipment, so she can have the doll with her during treatment? http://abc7ny.com/health/1st-delivery-of-books-arrive-for-girl-battling-brain-cancer/2666397/?sf173623175=1 I was blown off. Shame on you for a request for a dying child.